We exist for customer-centric professionals
We serve individual to franchise gyms and studios, working alongside our customers to delight, deliver, and build thriving communities.
We empower businesses with the strongest technology in fitness.
A platform for all franchises, gyms, studios, and boxes. Since launching in 2012, we have consistently had one mission: facilitate the best customer experiences in fitness with the most cutting-edge solution.
Why TeamUp
Our customers are experience-driven businesses seeking a professional, reliable, and agile solution to power their growing enterprises.
We build enterprise tools to get you further, faster
Our tools are designed, built, maintained, and supported by a dedicated remote team led by two fitness-loving developers from MIT. Our enterprise solution, enhanced security and data privacy, and self-serve APIs allow you to tailor our platform to your business, not the other way around.
We're your partners in excellence
Our top priority is to enable you with the most dynamic solution to support your growing enterprise. We don’t upsell, we take every piece of customer feedback into account, and we bake your requirements and desire for excellence into everything we do. We’re your partners in facilitating premium experiences that create thriving communities.
We support your business globally
We go where you grow. We stop at nothing to ensure you have the solutions you require through every stage of your business’s evolution. Take TeamUp to 40+ countries and rely on our international infrastructure, franchise reporting, and global payment solutions to seamlessly manage your business abroad.
We are more than software
On top of the software, we give it all. We are dedicated to quality tools and customer happiness. We care about fostering a community that allows fitness businesses to come together. Our customers support one another and offer each other advice and guidance. They go above and beyond to contribute to our team and show their appreciation for our support.
We value excellent customer service
TeamUp works incredibly well because it fits our model very well and the service they provide allows us to communicate with them quickly and easily and address any problems when they come along. They're also open to new ideas and development, which we'll work on with them to help improve their solution and therefore our solution.
Max Henderson
Hotpod Yoga
Our company values
Work Together
The team is better than the sum of its parts. We maintain respectful relationships with others. We look to add value and remove obstacles. We share our talents and leverage our strengths. We are not afraid to ask for help.
Follow Through
We set high standards and then work hard to exceed those targets. We take the time to understand the customer. We deliver exceptional results. We hold ourselves to the highest ethical standards. We think and act like business owners.
Integrity
We are honest, fair, reliable. Our customer interactions are forthright, friendly, and simple. It is easy to understand our communications and customers are quick to trust us.
Customer Happiness
We pay attention to our customer experience at every stage of the cycle. We grow our customer base thanks to referrals more than any other reason. We ensure that we keep our customers happy during the sales process, product design, accounts management, and social engagement.
Provide Support
We celebrate and don't take ourselves too seriously. We are curious and honest about our own shortcomings. We appreciate, include, and provide feedback to each other. We develop our teams to bring out the very best in each other.
Never Settle
We embrace change. We continually challenge our ideas of what's possible. We look for ways to improve something at work every day. We develop more efficient processes. We are flexible to quickly adapt to new strategies that create a better environment for our team and our customers.
Our success comes from you
TeamUp is consistently the most recommended fitness software. We have helped thousands of business owners expand their businesses to welcome more customers, launch new venues, and franchise.
We've facilitated
100,000,000
customer bookings for businesses just like yours.
Since launch we have supported over
20,000
venues worldwide.
TeamUp manages
$400 million
in secure membershippayments per year forour customers.
Meet the team
Henry Morrow
Technology
Jennifer Baird
Customer Experience
Shai Kirmani
Technology
Beatriz Moreno Rodríguez
Technology
Mitch Tate
Director of Customer Experience
Lance Ali
Account Executive
Robert Singer
Technology
Shelly Granados
Customer Experience
Tertius van Heerden
Account Executive
Dillon Hopkinson
Sales Development Representative
Fiona Murphy
Director of Product
Heather Carroll
Customer Success
Jason Kowaleski
Technology
Matt Pegler
SVP of Technology
Stuart Russell
Customer Experience
Amanda Schuld
Technology
Eveyen Sobremisana
Technology
Costa Bontioti
Customer Experience
Tim Green
SVP AI
Kirsty Adam
Customer Support Specialist
Shannon Mostert
Business Operations Manager
Laia Martin
Marketing
Jessica Armstrong
Account Executive
Jack Toibin
Customer Experience
Juan Camacho
Account Executive
Justin Orton
Customer Experience
Joe Brockbank
EU Sales Manager
Laura Gomez
Customer Experience
Oagiloe Moiloa
Customer Support Manager
Erin Welsh
Sales Development Representative
David Allen
Onboarding Team Lead
Peter Miller
Customer Experience
Alex Ugwu
Customer Support Specialist
Kevin Moore
Account Executive
Isabel Martin
Customer Experience
Shahroze Shaikh
Technology
Mabel Garcia
Customer Experience
Stephen Hebert
Technology
Georgia Palfrey
Product Marketing Specialist
Natalie King
Marketing Operations Manager
James Leonardi
Customer Experience
Juan Carlos Pavón
Technology
Unleash your potential with TeamUp
- Software that empowers the world’s best providers of group fitness experiences
- Simply offer a variety of classes and save 8+ hours a week on administrative tasks
- Get set up, including your data migration, quickly and easily with our experts
- Provide a seamless registration experience for your customers
