How can a fitness CRM make my business stand out?
Keep track of those fine details that make the difference. Focus on the personal side of your business.
Remember customer details like you've known them forever
Make it easy to sign up to your classes
Newcomers want to try a class, so they go to your website to learn more. Right there, they see how easy it is to sign up.
Make new customers feel welcome
Make it easy for customers to set up payments. Let them get online waivers, health questions, and forms out of the way. You can ask specific questions for certain classes. Once in the studio, you can welcome customers without interruption.
...and in control
Your customers can edit any aspect of their profile, including payments, credits, usage, and more, any time.
Be there for your members
No matter how big your studio gets, you’ll have all the customer information you need. Payment details, health status, pre- and post-natal status, photos, automatic and customizable tags, and more.
So they help you grow too
Healthy businesses grow with customer referrals. Use the automated referral engine to power word-of-mouth growth. Integrate your dashboard with other apps like Mailchimp and InfusionSoft to build your list of members.
TeamUP Gave me Control
With TeamUp, it's all there. I can see customer email addresses, what membership they're on, when they registered, and all their notes about injuries and stuff. I didn't really sign up for that reason, but now I see it's the most helpful thing. It means that every class I go to, I know exactly what's going on. I can contact them easily, I can reach out to them with marketing. I can send emails with MailChimp, automatically. It's all there.
Zoe Fairlamb
Ankor Pilates
Bring an end to admin headaches with TeamUp.
Here’s what our partners have to say
See your customer trends at a glance
Understand your business more deeply. Gauge which classes need more time slots. Track attendees to give insight into membership limits. Act on no-shows and customers who are slipping away.
Love the freedom of TeamUp! My customers have instant access and don't need to wait for me to reply if I'm teaching for 5–6 hours! They love the control and bookings are so much easier to manage! The 24-hour cancellation fee basically pays for it so everybody wins! Totally love it - the best tool for managing your business ever!
Joanne Bragg
Pole Addictz
Keep finances stress-free
Automate payments, reporting, and follow-ups. No more class-day conversations about money. No more checking bank statements to see if someone made a payment.
Celebrate with your customers
Never forget their birthday. Encourage newcomers. Remind your customers of how far they’ve come.
Manage the customer journey with a seamless profile
Track new, active, and inactive leads. Trigger emails to customers slipping away. Create packages for new customers.
A system that just fits
Having one place to manage your memberships, payment methods, form and waiver collection, and client details will add value to both your and your clients' experience. Clients will love how quickly it is to go from registration to confirmation, and you can enjoy the benefits of a system that works for you in all aspects of your business.
Sign-up
Sign up completely on your website with a fully customized experience
Branding
Set up your customer experience to match your brand
No more printing
100% online sign-up for your clients
Add a “book now” button to your Facebook page
Waivers
Set up safety waivers for your whole business or by membership or class
Forms
Safety questions, sign-up, marketing - fully custom forms work for your unique business
Medical issues
Track and flag any medical issues on the profile or register
Customer control
Customers can manage their own accounts
Activity
Clear activity tracking and reporting
Memberships
Full control including cancellations, terms, and more
Families
Create family accounts and allow family management through a single login and dedicated sign-up experience
Referrals
Automated customer referrals engine including rewards for new sign-ups
Upgrades and downgrades
Easy selling, or completely online and automatic
Integrations
Integrate with other tools for fitness businesses, such as Zapier
Online store
Customers can purchase your products and services without stepping foot in the studio
Retention
Message your customers when they've reached a milestone, or if they haven’t attended in a while.
Status
Automatically message your customers at different points in their experience with you
Attendance
Find your most active and inactive customers to encourage attendance
Average attendance
See which classes and instructors your customers prefer
Birthdays
Keep it personal with birthday messages
Mobile app
Your customers can book anytime using our mobile app for iOS or Android
Unleash your potential with TeamUp
- Software that empowers the world’s best providers of group fitness experiences
- Simply offer a variety of classes and save 8+ hours a week on administrative tasks
- Get set up, including your data migration, quickly and easily with our experts
- Provide a seamless registration experience for your customers
AWARD-WINNING SOFTWARE FOR your STUDIO
Let's get started.
Frequently asked questions
Is there a limit on the number of customers I can have?
There's no limit to how many customers you can have on TeamUp. We charge pricing based on the number of customers. No matter what level of service you pay for, you'll get all of TeamUp's core features.
Do I get charged for the number of customers I have?
Yes, we charge based on tiers of how many customers you have. Check out our pricing page for details.
How do my customers access TeamUp?
Your customers have a simple login and can access TeamUp via your website with the TeamUp widget installed, via Facebook if you add the widget there, or via their phone with the mobile apps.
Some of my customers don't use the Internet. Can I still manage them through the system?
Yes, you can help your customers book and pay using TeamUp on your computer or phone.
Is it possible to bring customer details I have on a spreadsheet into TeamUp?
Yes. If you need help, TeamUp's support team are always here for you.