We care about your success
Beyond just having a software partner, it’s about relationships. What I really enjoy about working with TeamUp is there’s a face to everybody. It’s not a random email. There’s communication and follow up. That makes me as a business manager very at ease. I know if I have an issue or a question, there’s a point person versus this random form that goes into a queue where you’re left waiting. It makes life a lot easier.
Here's what our customers say...
Whether you are just starting out fresh, looking to use management software in your established business or just finding your current software complicated and expensive TeamUp fulfils your requirements. Read and watch some of our customer case studies below to see how TeamUp works for them.
"TeamUp provides a great foundation to build a bigger community on, and we can scale knowing that we have the software to support us. TeamUp has grown with me over the years and it's given me the confidence that I don't need another platform."
"I've used TeamUp for many years now. I think the main thing that has really stuck with me over the years is the customer service."
"What I really enjoy about working with TeamUp is there’s a face to everybody. It’s not a random email. There’s communication and follow up."
"There hasn't been one problem since we've switched from our previous system to this one."
"It's freed up so much of my time, that’s the biggest thing. It's saved me hours and hours of admin. It's allowed me to monitor everything so much more closely."
"I think that is one of the prime reasons that we've grown as quickly as we have just cause that's freed up all that time for me to focus on the business rather than within the business."
"I realized there are not a lot of companies out there that offer what TeamUp offer."
"The reason why I am I really enjoy using this platform is because I'm allowed to call people. I could just dial a phone and someone picks up and can say, yeah, let's fix this or let's help you with this. Honestly, that's so rare."
"I put a post on various PT Facebook groups and asked people what their experience was. I watched for about a month and TeamUp came up time and time and time again, and I thought better given these guys ago."
"It's also a lot cheaper than quite a lot of the other competitors who are trying to do a lot of things. In my opinion, we've tried them and they've all fallen short and TeamUp does everything that it needs to do. And then if you need to do something extra, it's so handy for being able to do that."
"If you're doing all of those things, this is awesome. I think if you were just doing it in person or just virtual, it would be awesome too. It just makes your life so much easier and it's totally worth it."
"We've been really happy that TeamUp has allowed us to cultivate our content and provide that comprehensive management of our business services to accommodate for what people really want. So it's been flexible."
"Before I was on TeamUp, I had spreadsheets, which I had to juggle, and occasionally I would miss payments. And then six months later realize that someone hadn’t paid me and then it was too late to ask them. I would absolutely recommend it, it just keeps everything on the straight and narrow and helps you keep track of everything."
"TeamUp is so intuitive that whenever we’re logging somebody in, whenever somebody signs up, the sequence just made sense. It seemed really easy for me to set up, but then also easy for the members."
"I would recommend TeamUp for other Pilates studios, as it takes the programming and the administration of payments signing up to courses, taking payments, ticking people off if they've come."
"Somebody took me through the migration, we used Mindbody briefly before, and basically helped move all of my customers over to TeamUp in a really smooth way."
"I couldn't be without TeamUp now. I think if I didn't have it, I'd be spending probably 50% of my time doing all the administration work."
"They gave me the features that I needed and TeamUp and really met my needs and my budget."
"Being able to like prorate payments and the different options that you have for billing and you can change the structure of your membership and there are just all these different things you can do."
"The biggest selling point for me was that you were going to go into my current booking system and move all the clients over for me. You were going to help me move all the payments from Stripe into TeamUp and that alone sold me on the idea of painless transfer from one system to another."
"TeamUp is an absolute lifesaver for me. It is everything in one basket."
"I started using TeamUp about two years ago and find it really easy with sending links to the customers and they find it really easy to book classes."
"But for me, the payments, the scheduling and the customer experience is probably the three most important things."
"We started looking for a system where that was all-encompassing and so far and into the future TeamUp has been brilliant for that."
"I have loved being able to use TeamUp. It has really helped me with laying the foundation for my business, for getting both the membership offering, the single class booking offering, for creating a calendar of recurring events that I know that my clients can depend on."
"I knew that we were using this software in an unconventional way so I am impressed to see other businesses using TeamUp for something that isn't necessarily fitness-based, similar to our experience."
"It's been a real godsend for me. And like I said, price-wise and support, support is probably number one"
"When I found TeamUp, I found that it was easy and allowed me to have a student schedule for fitness classes, purchase memberships and join the classes live."
"I think from a small gym, small PT studio, small group training studio, point of view, this is probably one of the most valuable pieces of software in the marketplace, from affordability to what it does."
"I've not experienced customer service with any other business that I've come across that is like TeamUp's and it makes me want to make mine like that."
"It's been easy for me with the way that TeamUp is set up to create those recurring classes that all look the same so that the customer experience isn't any more complex than it needs to be."
" would definitely tell them to go for it, especially when it comes to group classes. They have a system where depending on how many active clients, which I like."
"Whether you want memberships, pay as you go or you want flexibility for your classing and your pricing and you want ease of use for your customers, it is the best system out there."
"But when you've got an all-in-one solution like this, it's really worth its weight in gold that it enables you to be able to scale the business."
"It was so easy to set up and it offered us what we needed to be able to reach all of our patients regularly."
"So if you need a software that's going to give you the help that you need when you need it this is the one for you."
"I think in terms of value for money and what I get from TeamUp, it's faultless."
"TeamUp came up as the one option that seemed to look really fresh, clean, easy to use from our side. So we changed over to TeamUp."
"We started with TeamUp right away after doing a lot of market research and saw that it was easy to use, so we joined."
"I would definitely recommend TeamUp for any fitness business particularly now with the on-demand section being a must."
"When I saw TeamUp, I saw it was much more professional than what I was using before and I saw it was going to be a lot better for myself and for the clients as well."
"It's a worthwhile investment in terms of how much time and effort it will save you. TeamUp has really streamlined my business processes."
"I would say TeamUp would be the best money you will spend because it is money you will save in the long run and it will make your life easier."
"TeamUp was so quick at getting the Zoom integration launched. It was a big bonus and really simplified the process and made it work well."
"What you get with TeamUp seven years ago, when I first met the TeamUp team, is the same you get with them today. There is no difference in personality and I like the connection and that's the biggest thing."
"What I also love about it is if you have an idea or something that there's not on or hasn't been available before in the system, then the developers are willing to listen to you and add that which I've noticed over the years that a lot of features on that weren't there, to begin with."
"Overall it's a really good software to use and I really like that the company is always updating their features. There are a lot of new updates and I really like seeing that new things are coming along."
"Also, the forward-thinking, the way that TeamUp is very innovative and creative and it also looks after its customers in terms of what they actually need."
"I went to a CrossFit around the corner from me in Twickenham, and they were using TeamUp so I signed up using TeamUp and I was like, this is so easy I need to bring this into Bootcamp. So that's where I went. And if I'm honest, it was probably the best decision just to keep the business alive, really."
"I often just talk about suggestions and say, well, for our customers, this might work a little bit better and I've always found TeamUp incredibly responsive and adaptable."
"I think TeamUp is great because it grows with the company. We started off really small, you know, just an online platform where people can exercise and do Pilates but then eventually we grew and TeamUp really accommodated what we needed with the multiple locations."
"TeamUp is able to offer and do so much more than I ever was with Mindbody. I am excited to go back to face to face because I know I can grow twice as big as I did before and with way less stress."
"I went to a CrossFit gym and they were using TeamUp and after seeing how easy it was to use, I knew I needed it for my Bootcamp and it was the best decision."
"It allows me to manage every one of my clients and over the past year because of TeamUp and the help that it gives me, I've managed to help over 250 people with their fitness and nutrition and health goals, and I couldn't be where I am without it."
"I highly recommend TeamUp. I think one, the functionality of it is very good. You guys also have great resources on your site. And then the response from you guys is always super quick."
"I highly recommend TeamUp. And it's very simple. It's not complicated. And they respond when you do have questions and you don't understand something."
"One of the things I love the most about TeamUp is that it supports both sides of the business, the outdoor and online business."
"TeamUp worked more for CrossFit classes compared to any other software I had tried out. The service you are providing as a CrossFit affiliate is a luxury service, and with that service you need to provide a booking system that is practical, easy to use and needs to be efficient."
"And now over the past year because of TeamUp and the help that it's given me, I've managed over two hundred and fifty people to help with their fitness and nutrition and health goals. So it's a wonderful process and I couldn't be where I am without it."
"I absolutely applaud you for how you supported us, which has meant you supported our clients and helped keep our clients with us."
"We were using another platform before, we changed last year just at the start of lockdown to TeamUp and I never want to go back to anything else."
"I changed to TeamUp in September 2020 and it's hands-down the best thing I ever did."
"We came across you guys and then, you know, invested in putting this software within the businesses. Well, it just changes how you do business. It just makes everything so much easier."
"I'm always recommending TeamUp just because the feedback and the help you get is fantastic."
"TeamUp was one of the software suggested, so we tried and we fell in love straight away, because the support has been great."
"The structure that TeamUp is set up enables us to work very, very well with our franchisees to transparently see their businesses and for it to tie into our business centrally very well."
"With TeamUp, we never have any of those problems, like literally, it's just being perfect in every way. And the clients love that."
"Anything that we then integrate into our business, we really want to, you know have the same commitment to it as we have to running our business. And personally, that's what I think you get with TeamUp."
"And again, that stems from all of the back work or background work that TeamUp do, which allows businesses to really get what they want out of it. I can't speak highly enough of how TeamUp help businesses."
"With TeamUp, I'm like, oh, yeah, you know, it's easy. It's not a problem. And if you've got a problem, you just message them. And it is absolutely fantastic."
"So one day I caved in, I was like, right, I'll use this TeamUp thing and it changed my life. I can't say how much it changed my life."
"Team Up was recommended to me by another CrossFit gym and I would definitely recommend Team Up to CrossFit gyms or anybody that needs a booking system"
"It's been a really novel and innovative way for us to help us innovate. Honestly, I could play with it all day. I can't recommend it enough."
"The big thing for me is the customer support. And the guys at TeamUp are really very good for that."
"It was a perfect tool in those days and still is because we still have busy classes and it's a great way to control the flow of the people."
"TeamUp has helped me to build and further enhance the trust between myself and our members."
"When I encountered TeamUp, it was an immediate connection. TeamUp's platform was so user friendly, logical, well designed, and there was so much flexibility."
"With the amazing structure of TeamUp, everything just fell into place and it literally took only a couple of days for us to get up and running."
"I think the biggest testament to using TeamUp has been when we have had to go back and forth between lockdowns and being able to run our business in a hybrid model with a mix of in-person and online classes."
"TeamUp is probably the only business that I really enjoy using the chat widget for. If I can't figure out something it's so easy to use to click and ask questions. I also like that it comes back in an email, but that I can still see the messages in the chat within my TeamUp account. I have never had a problem getting an answer."
"I get everyone onto TeamUp when I can because I know it can help people run their studios much better."
"TeamUp radically transformed my sense of how my business was doing. I've appreciated the friendly, effective support the Arlington Center has received from TeamUp since the beginning. As far as the Center is concerned, we made the right choice."
"If TeamUp went down my business would go down. My entire business is run through TeamUp. My client portal, my scheduling, my payments, everything. I think I could sell it to everyone in the country, and I can say that because I have tried everything else."
"Although I originally signed up with TeamUp to use for online classes, I will continue to use TeamUp even when the world goes back to normal because it's been a great way to keep on top of everything in the outside world, especially financially."
"It has made everything really easy! Feels more organised, and I have more time to study, teach and practice yoga, what I love best!"
"I actually feel like TeamUp is a family and everyone cares. It has completely changed my business and what I am doing."
"We scoured the internet for the best member management system for our gym three years ago and TeamUp stood out from the rest. Members' use of the system is intuitive and easy to learn and it looks clean and professional."
"The Zoom integration has been great, and through the API we’ve been able to give customers the ability to join classes directly from the Hotpod Yoga app, so it feels like a really seamless experience."
"When I discovered TeamUp I realised, 'Wow, I can actually do this'."
"TeamUp has been great and I have always been a big fan of it, and have never had a reason to consider leaving. They listen to the customers because they know what we are after, and that's brilliant!"
"My friend showed me on his system how TeamUp worked and as soon as he did that I made the decision to sign up!"
"There are enough barriers to health and wellbeing so a system that makes it easy for them to book in and get started has to be a winner. And the more time I can spend teaching and not chasing payments or booking people in is also a very good thing."
"It just gives so much in terms of convenience and importantly means that I can focus on the swimming"
"With TeamUp, it was just so much easier, and so much cheaper. People have loved being able to manage their own account."
"TeamUp has helped me indirectly with some of the financials of the business too which I think is really useful and worth mentioning."
"Long term, I wouldn’t be without it. There are so many things that you can achieve with it."
"TeamUp has been one of my best choices as a business owner for further expansion for both business and profit and, vitally, user-friendliness!"
