Unlock the power of customer reviews
Take control of your business's online reputation with Community Happiness, the ultimate fitness business reputation management tool.
Elevate your fitness business’s reputation
Gather feedback directly from your customers and take control of your business's online reputation with Community Happiness, TeamUp’s reputation management tool. Cultivate a thriving online presence and turn insights into action!
Automate review requests
Streamline the process of gathering reviews by automatically sending emails to your customers. Encourage them to share their experiences and leave valuable feedback, effortlessly boosting your online reputation.
Simplify review management
Community Happiness seamlessly integrates with external review sites, such as Google and Facebook. Monitor and track all your reviews from a centralized dashboard to ensure you never miss a beat.
A dedicated review report
Stay on top of your business's online reputation with the Community Happiness report. Gain valuable insights into your customers' sentiments, identify areas of improvement, and track trends - all in one place!
Respond to reviews from TeamUp
Community Happiness allows you to engage with customers and address their feedback promptly within TeamUp, saving you time and effort. Strengthen your relationship with your community while showcasing exceptional customer service.
Harness the power of loyal customers
Community Happiness enables you to encourage satisfied customers to share their positive experiences on external review sites, amplifying your online reputation and attracting more potential customers.
Intelligent review assistance
Help your customers craft thoughtful and impactful reviews by providing keyword suggestions tailored to your business. All your customers need to do is select a few keywords, and the AI assistant will write a high-quality review.
Ready to get started?
Book time with the team
Simple, affordable pricing
$29
/mo
$39CAD / £20 / €24 / $39AUD
- Continuous support included
- No setup fee
- Cancel anytime with no cancelation fee
Available for TeamUp clients only
A system that just fits
Having one place to manage your memberships, payment methods, form and waiver collection, and client details will add value to both your and your clients' experience. Clients will love how quickly it is to go from registration to confirmation, and you can enjoy the benefits of a system that works for you in all aspects of your business.
Website sign-up
Clients can gain access with their new membership to your facility in real time
Venues and rooms
Set up smart locks at every entry point of your facility for optimal security
Instructor availability
Set and manage instructor access permissions
Online register
Mark off attendance or no-shows on any device and know who is coming through your door
Class management
Reminders and pre- or post-class notifications for clients and coaches
Plays nicely with others
Set up access for memberships and upcoming registrations for classes, appointments, and courses
Pre-registration
Set client forms or waivers per membership prior to class day and give them access ahead of time
Payments
Disable non-paying or late payment members from entering until they've paid
Memberships
Customize access groups and access periods by membership type
Simplicity
Make it easy for members to scan in and come to class on time
Client relationship management
See which access groups clients are in on their profiles and memberships
Activity Feed
See when and what your members are booking and know when they'll be coming to your facility
Mobile app
Native App for iOS and Android included and synced with your smart security
Reports
Track your most popular access periods and usage
All core features included
Enjoy all the core TeamUp features, regardless of your price plan
Integrations
All the integrations you need including Kisi to enable your smart security
All-in-one
Manage your memberships and their access all in one place
Automations
Automate all communications - just turn up and get ready to start class
Waiting Lists
Manage popular time slots automatically, messaging via mobile app or email with access updating in real time
Customer referral program
Members refer new members to your business daily
Marketing
Promote classes and one-on-one sessions directly on social media with discount codes
Unleash your potential with TeamUp
- Software that empowers the world’s best providers of group fitness experiences
- Simply offer a variety of classes and save 8+ hours a week on administrative tasks
- Get set up, including your data migration, quickly and easily with our experts
- Provide a seamless registration experience for your customers
AWARD-WINNING SOFTWARE FOR your STUDIO
Let's chat
To get started with TeamUp and Community Happiness, schedule a demo with our team!
Frequently asked questions
What is a reputation management tool?
Reputation management tools allow businesses to request customer reviews and track their brand reputation by monitoring reviews, comments, and brand mentions on social media, review sites, and other online sources.
What is Community Happiness?
Community Happiness is a powerful reputation management tool that is available as an add-on feature in TeamUp, a fitness business management software solution. It allows fitness business owners to take control of their online reputation by managing and cultivating positive reviews.
How does the Community Happiness feature work?
Community Happiness streamlines the process of gathering reviews by sending personalized email notifications to your customers, prompting them to submit feedback. It also integrates with external review sites such as Google and Facebook, providing a centralized dashboard to manage and track all reviews. Additionally, it enables you to respond to reviews directly from your TeamUp account, enhancing customer engagement and satisfaction.
Can I view and track all my reviews in one place?
Yes, Community Happiness provides a dedicated report that allows you to view and manage all your reviews in one convenient place. This report provides valuable insights into customer sentiments, ratings, and trends, helping you understand your community better.
How can I respond to reviews from external sites within TeamUp?
With Community Happiness, you can respond to reviews from external sites directly within TeamUp. This features saves you time and effort by eliminating the need to navigate to each external review platform individually.
Can I encourage loyal customers to post their reviews on external sites?
Absolutely! Community Happiness empowers you to identify loyal customers who have submitted positive reviews and encourage them to share their experiences on external review sites such as Google and Facebook. This helps amplify your online reputation and attract more potential customers.
How does AI technology assist customers in review writing?
Community Happiness leverages powerful AI technology to assist your customers in writing thoughtful reviews. It provides customers with keyword suggestions (previously configured by you in the feature's settings), helping them craft impactful reviews that reflect their experiences accurately.
Is Community Happiness available as a standalone product?
No, Community Happiness is an add-on feature exclusively available within the TeamUp fitness business management software. To access Community Happiness, you need to have a TeamUp account. Click here to start your free TeamUp trial.
How can I get started with Community Happiness?
To get started with Community Happiness, first, you'll need to sign up for TeamUp. Click here to start your free trial. Once you have a TeamUp account, you can easily enable the Community Happiness add-on from your Settings dashboard.
How much does Community Happiness cost?
Community Happiness is a paid add-on feature in TeamUp. It costs 29 USD / 20 GBP / 24 EUR per month. You can disable the feature at any time.
How does Community Happiness benefit my fitness business?
Community Happiness enables you to manage your fitness business's online reputation, gather positive reviews, respond to feedback, and engage with your community. By leveraging the power of positive reviews, you can attract more customers, enhance your online reputation, and build a thriving fitness community.